Jardin Deep Cove Website Terms and Conditions

Effective Date:  August 2024

These Terms and Conditions ("Agreement") govern your access to and use of the website located at www.jardindeepcove.ca ("Site") operated by 1496313 BC LTD, a company incorporated under the laws of the Province of British Columbia, Canada ("Company," "we," "us," or "our"). By accessing and using this Site, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with these Terms, you are prohibited from using or accessing this Site.

1. Acceptance of Terms

By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you must immediately discontinue use of the Site.

2. Eligibility

You must be at least the age of majority in your jurisdiction (18 years old in British Columbia) to use this Site. By using the Site, you represent and warrant that you meet the eligibility requirements.

3. Privacy and Personal Information (PIPEDA Compliance)

We respect your privacy and are committed to protecting your personal data in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant privacy laws of British Columbia.

  • Collection of Personal Information: When you use our Site, we may collect personal information such as your name, address, email address, phone number, and payment details when you make a purchase or contact us.

  • Use of Personal Information: We may use your personal information to process services, provide customer support, send marketing communications (if you have opted in), and improve our services.

  • Disclosure of Personal Information: We will not disclose your personal information to third parties except as necessary to fulfill your request or where required by law.

  • Your Rights: You have the right to request access to and correction of your personal information. You may also withdraw your consent at any time by contacting us.

For more details, please review our [Privacy Policy](link to Privacy Policy).

By using this Site, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

4. Cookie Policy

This Site uses cookies to enhance user experience. By using this Site, you agree to our use of cookies in accordance with this Cookie Policy.

  • What Are Cookies?: Cookies are small files that are stored on your device when you visit a website. They are used to remember your preferences, improve functionality, and provide personalized content.

  • Types of Cookies Used:

    • Essential Cookies: These are necessary for the proper functioning of the Site and cannot be disabled in our systems.

    • Analytics Cookies: We use these to collect information on how visitors use our Site. This data is anonymous and helps us improve the performance of our website.

    • Advertising Cookies: These cookies track your browsing habits to deliver targeted ads relevant to you.

  • Managing Cookies: You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features on this Site.

For more information, please refer to our [Cookie Policy](link to Cookie Policy).

5. E-Commerce/Payment Terms

If you book or purchase services through our online platform, the following additional terms apply:

  • Full Payment in Advance: All services must be paid in full at the time of booking. Payment is required before confirming any appointment.

  • Booking Confirmation: Your booking will only be confirmed once full payment has been received. You will receive a confirmation email with details of your appointment after the payment is processed.

  • No Appointment Without Payment: If payment is not received in advance, the appointment will not be booked, and we will not reserve any time for the requested service.

  • Refunds and Cancellations: Please see our Cancellation Policy for information on how cancellations are handled. Note that payment for services is non-refundable except in accordance with our cancellation terms or if we are unable to provide the service due to circumstances within our control.

  • Pricing and Availability: All service fees are listed in Canadian Dollars (CAD) and are subject to change without notice. We make every effort to ensure that service availability and pricing are accurate, but we reserve the right to correct any errors that may appear.

  • Payment: Payments for services are processed via Paypal or Square. You agree to provide accurate and complete payment information, and you authorize us to charge your account for the total amount of your booking, including applicable taxes and fees.

6. Booking an Appointment

  • How to Book: To book a service, you must follow the booking procedure outlined on our Site. After selecting your service and preferred appointment time, you will be required to make full payment to confirm your appointment.

  • Appointment Changes: If you need to reschedule or change your appointment, please contact us at least 7 days before your scheduled appointment. Changes made after this period may be subject to additional fees or the loss of the paid amount as outlined in our Cancellation Policy.

  • Appointment Availability: Appointments are subject to availability. We will make reasonable efforts to accommodate your preferred time, but we cannot guarantee the availability of any particular time slot. If the time you requested is not available, please contact us.

7. Cancellation Policy

  • Cancellation by the Client: If you need to cancel your appointment, please notify us as soon as possible. Cancellations or appointment changes, need to be made 7 days in advance of your booking to receive a full refund. Cancellations or appointment changes made less than 7 days in advance will not be eligible for a refund.

  • No-Show Policy: If you do not cancel or reschedule 7 days in advance and fail to attend the scheduled service, no refund will be provided.

  • Cancellation by Us: If we must cancel the service for any reason, we will notify you as soon as possible and offer you either a full refund or the option to reschedule the service at no additional charge.

  • Refunds: If you are eligible for a refund under our cancellation policy, the refund will be issued to the original payment method.

8. Consumer Protection Compliance

As a business operating in British Columbia, we comply with applicable consumer protection laws, including the Business Practices and Consumer Protection Act (BPCPA) and the Sale of Goods Act.

  • Fair Business Practices: We strive to provide accurate service descriptions and transparent pricing. All advertisements on the Site must comply with the BPCPA and must not be misleading or deceptive.

  • Consumer Rights: Under Canadian law, consumers have certain rights, including the right to cancel contracts for services within a specified time frame. These rights will be honored as outlined in our Cancellation Policy (see above).

9. User Responsibilities

You agree to use the Site in a lawful manner and not to engage in any conduct that could harm, disable, overburden, or impair the Site or interfere with other users’ enjoyment of the Site. You may not use this Site for any unlawful purpose or in violation of any applicable local, provincial, or national law.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you become aware of any unauthorized use of your account, you must notify us immediately.

10. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of the Company or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or otherwise use any content from the Site for commercial purposes without the express written permission of the Company.

11. Prohibited Conduct

You may not:

  • Use the Site in any way that violates any applicable laws or regulations.

  • Engage in any fraudulent, deceptive, or unlawful activities.

  • Upload, post, or transmit any content that is harmful, offensive, or violates third-party rights (including copyright).

  • Use automated systems to access or interact with the Site.

  • Disrupt, impair, or interfere with the Site’s functioning.

12. Third-Party Links

This Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content or practices of any third-party websites. You access such websites at your own risk, and we encourage you to review their terms and privacy policies before providing any personal information.

13. Disclaimers and Limitation of Liability

This Site and its contents are provided "as is," without any warranties, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or secure. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall the Company be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to damages for loss of profits, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

  • Force Majeure: We are not liable for any failure to perform or delay in performance caused by circumstances beyond our reasonable control, including, but not limited to, acts of God, war, natural disasters, or technological failures.

14. Indemnification

You agree to indemnify and hold harmless the Company, its officers, directors, employees, agents, and affiliates from any claims, damages, obligations, losses, liabilities, costs, or expenses (including legal fees) arising from your use of the Site or your violation of these Terms and Conditions.

15. Termination

We may suspend or terminate your access to the Site at our sole discretion, without notice, for any reason, including but not limited to a violation of these Terms and Conditions. Upon termination, your right to use the Site will immediately cease, and you must discontinue all use of the Site.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts located in [City], British Columbia.

17. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting. Please review these Terms periodically to stay informed of any updates.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

19. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Jardin Deep Cove
4330 Gallant Ave, N. Vancouver, BC, V7G 1V7
Email: info@jardindeepcove.ca

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By using our Site, you consent to our use of cookies as described in these Terms & Conditions.